Clear Choice for Scale Service
Choosing a Scale Service Provider
In Upstate New York, several weighing equipment companies provide repair and calibration services. Buffalo, Rochester, and Syracuse have several scale companies that can provide these services. So, you might ask: Why should I choose Brady Systems to service and calibrate my scales? Aren’t they the same as everyone else? Is there really a difference between companies? What makes one better than another?
Experience
Brady Systems has a long history in the weighing industry. As of 2024, we have been in business for 69 years. Our 4 offices in Buffalo, Rochester, Syracuse, and Binghamton originally started as Toledo Scale sales and service offices. When Toledo Scale decided to move to a distribution model, Brady Systems, then known as J. B. Brady, was formed. Since then, Brady Systems has been the only authorized METTLER TOLEDO distributor for the area. Our relationship with METTLER TOLEDO gives our technicians a level of experience that, in turn, brings customers the highest level of service support expected from the METTLER TOLEDO product line.
In addition to being an authorized METTLER TOLEDO distributor, we are also an authorized OHAUS distributor. We provide warranty repair services on both product lines.
Tools
The tools of the trade for any weighing service provider are its weights. Brady Systems has over 32,000 lbs. in test weights. The weights range in size from 1mg up to 1,000 lb. blocks. Weight classes are from OIML Class 0 to NIST Class F weights. All weights are tested on a fixed schedule, based on class, at a certified laboratory and are NIST traceable. Our heavy-duty test truck carries 20,000 lbs. in weight with a 5,000 lb. certified test cart.
With these tools, we are capable and qualified to service and calibrate lab balances to large vehicle scales.
Technicians
The most important part of any company is its people. As the most important part of our company, we invest in our Technicians so we can provide you with the highest level of service available. All Technicians are factory-trained and cross-trained in all products we service. You can read more about our training program here. Our average Technician has 11 + years of experience.
Our Technicians live and work in your area. Brady Systems has 16 technicians located in Buffalo, Rochester, Syracuse, and Binghamton. Having local Technicians, we can get to you much quicker. Having a large number of Technicians means that if the local Technician is busy on a job, another Technician will be brought in so that you don’t have to wait. And, we don’t charge you extra for an out-of-area Technician. You pay the same price as if they were local, regardless of where the Technician came from.
Calibration Services
Brady Systems provides calibration services for all makes and models of weighing equipment. We offer multi-tiered calibration services from a basic level to an ISO 17025 level including determination of measurement uncertainty and MinWeigh®. We are an authorized field representative for the METTLER TOLEDO Accredited Laboratory, which assures you that we are technically competent to provide service on all your industrial weighing equipment. Emergency services are available 24/7, 365 days a year.
Another service we provide is centralized dispatching. You have just one number to call to have a Technician dispatched. All of our technicians are equipped with our dispatching app that provides them with real-time access to your call as soon as it is entered. As calls are processed electronically, your completed call can be emailed to you.
Commitment
Brady Systems is committed to providing the highest quality of service to our customers. We strive to provide the best experience for each of our customers. We do this through our depth of experience, our commitment to providing experienced and highly qualified technicians, and by providing the services you need to meet your business requirements.
